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Original KB number: 3020607

Symptoms

You receive one of the following errors when you try to open a Microsoft Word document or Microsoft Excel spreadsheet from an external source:

Word experienced an error trying to open the file. Try the following suggestions:

• Check the file permissions for the document or drive.
• Make sure there is sufficient free memory and disk space.
• Open the file with the Text Recovery converter.
  (C:Users...test.docx)

Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space.

• To make more memory available, close workbooks or programs you no longer need.
• To free disk space, delete files you no longer need from the disk you are saving to.

Note

This error can also occur in Microsoft PowerPoint.

Cause

This issue occurs if all the following conditions are true:

• The Windows Firewall service is not running.
• You are using Outlook on a Windows 8-based, Windows 8.1-based, or Windows Server 2012-based computer.

Resolution

To resolve this issue, start the Windows Firewall service. To do this, follow these steps:

Word Cloud

1. Press the Windows logo key+R (to open the Run dialog box).
2. Type services.msc, and then select OK.
3. In the Services window, right-click Windows Firewall, and then select Start.

More information

If you are unable to preview an Office file attachment in the Microsoft Outlook reading pane, see Can't preview Office documents in Outlook if Windows Firewall Service is disabled.

Word Cloud

• Microsoftword repair software to repair word documents of MS Word 97, 98, 2000, 2003 and recover complete data from them. Recovers formatting, tables, bulleted list, embedded images, OLE objects, headers-footers etc.

  • File Name:microsoftwordrepair.exe
  • Author:Nucleus Technologies.com

  • License:Shareware ($49.00)
  • File Size:1.36 Mb

  • Runs on:WinXP, Windows2000, Windows2003, Windows Vista

• With Kernel for Word, users can easily repair MicrosoftWord file that is corrupt due to virus attack, unexpected system shutdown, software crash or any other opening error. Moreover, complete data that is contained in corrupt Word file is easily. ...

  • File Name:word-recovery.exe
  • Author:Repair Microsoft Word

  • License:Shareware ($49.00)
  • File Size:1.36 Mb

  • Runs on:Win95, Win98, Windows2000, WinXP, Windows2003, Windows Vista

• Handy add-in to create table templates for MicrosoftWord documents. With this handy add-in for Microsoft Word you can easily create table templates for Word documents. All borders, cells, and text retain their format.

  • File Name:table-manager-word.zip
  • Author:Afalina Software, Ltd.

  • License:Shareware ($)
  • File Size:1.22 Mb

  • Runs on:WinXP, Win Vista

• Corrupt word file recovery software and recover data from the documents. Recover entire data like text, formatting, images, tables, page orientations etc. Microsoft Word Recovery software to repair corrupt or damaged MS Word files and recover data from them. Recover complete data and save it new rebuilded word document files.

  • File Name:Kernel-Word.exe
  • Author:Microsoft Word Recovery

  • License:Shareware ($49.00)
  • File Size:1.36 Mb

  • Runs on:Windows XP, Windows 2000, Windows 2003, Windows Vista

• Professionalwordfilerepairsoftwaredoc file restoretoolcorrectcorruption in corrupted MicrosoftWord files and documents. MS Word repair software supports all version files of MicrosoftWord created including MS Word XP, MS Word 2000, MS Word. ...

  • File Name:Sanmaxi-Word-File-Repair-Trial-Setup.zip
  • Author:Repair corrupt Microsoftword files

  • License:Shareware ($69.00)
  • File Size:490 Kb

  • Runs on:Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003

• Quick Recovery Ms Word is a do-it-yourself non-destructive data recovery software. There are just two steps to perform the complete operation: Analysis, Select & Save. Analysis is the most important aspect of data recovery. Quick Recovery's unique. ...

  • File Name:QuickRecoveryDemoMicrosoftWord.exe
  • Author:Unistal Systems Pvt Ltd.

  • License:Freeware (Free)
  • File Size:

  • Runs on:WindowsAll

• Download Professional MicrosoftWord templates with Professional theme today. The Professional MS Word templates were created by professional designers and these Word templates perfect choice to use them in your MS Word documents Our Professional. ...

  • File Name:free_word_template_02950.zip
  • Author:www.poweredtemplates.com

  • License:Freeware (Free)
  • File Size:686 Kb

  • Runs on:Win, 98, XP, Vista

• Docx Repair Utility can repair Corrupt Docx File and Repair Word 2007 documents. What should you do if your Docx file gets corrupt? Sometimes you have to face some error messages due to corruption. Corruption may be occurring due to sudden system shut down problem, Virus attack, Trojan infection etc.

  • File Name:systools-docx-repair.exe
  • Author:Microsoft Word 2007 RepairTool

  • License:Shareware ($45.00)
  • File Size:1.21 Mb

  • Runs on:WinXP, WinNT 4.x, WinNT 3.x, WinME, Win2003, Win2000, Win Vista, Windows XP X64

• DocBuilder is a professional writing tool for MicrosoftWord. User can save often used snippets into library, and get them out when he want to write same kind of words in other files. It's very useful for users who often write similar documents.

  • File Name:docbdr18.zip
  • Author:WORDADDIN STUDIO

  • License:Shareware ($49.95)
  • File Size:2.39 Mb

  • Runs on:Windows 9X, ME, 2K, XP, 2003

• Saavvii for MicrosoftWord is a free plug-in that allows you to tell Word what you want, in your own way, in your own words. It frees you from having to memorize menus and toolbars - just type in what you want, in your own words, and Word will do it.

  • File Name:SaavviiWordSetup.exe
  • Author:Software Theories Inc.

  • License:Freeware (Free)
  • File Size:2.1 Mb

  • Runs on:Win Vista, 2000, 2003, XP

• ADX Toys for MicrosoftWord is a COM add-in for MicrosoftWord that adds the syntax highlighting of the selected source code in the current document (see screenshot). The add-in is based on Add-in Express technology (http://www.afalinasoft.com/) and. ...

  • File Name:ADX Toys for Microsoft Word
  • Author:Afalina Co., Ltd.

  • License:Freeware (Free)
  • File Size:541 Kb

  • Runs on:Windows XP, 2000, 98, Me, NT

• Classic Style Menus and Toolbars for Microsoft Word 4.2.8 is well-known as an efficient as well as beneficial.

  • File Name:Classic Style Menus andToolbars for Microsoft Word
  • Author:ACCM Software

  • License:Trial ($14.95)
  • File Size:540 Kb

  • Runs on:Windows 7, Windows Server 2003, Windows 2000

Related:Microsoft Word Add In For Word - Word Perfect To Microsoft Word - Use Microsoft Word - Microsoft Word Help - Microsoft Word Xl