Here's how to restore iPhone on macOS Catalina iOS 13.1.2: Step 1 Firstly, download and install the iCareFone on your Mac. Step 2 Connect your iPhone to your MacBook with a USB cable. Run the software and switch to the “Backup & Restore” section. My Macbook can read my iPhone, but when I go into Finder and click on my phone I get a message saying 'If you are experiencing problems with your iPhone, you can restore its original settings by clicking Restore iPhone.' Before I updated to MacOS Catalina I deleted all of my old backups by accident, so I have no idea what it is trying to. Apple WWDC announced the news of iTunes being killed in the macOS Catalina. Three different apps will replace the media management feature of iTunes. The iOS sync, backup and restore feature will go to the Finder app, continuing serving you to back up your valuable information and files. How to Back Up and Restore Your iPhone. Did you get a new iOS device or do you need to fix a glitchy one? You can back up and restore your iPhone on your PC via iTunes, on a Mac with Catalina via.
Get your device ready
- Make sure that your Mac or PC is updated. If you're using iTunes, make sure that you have the latest version.
- If you want to save the information on your iPhone, iPad, or iPod, make a backup.
- Go to Settings > [your name] > Find My, tap Find My iPhone, then turn it off. Learn what to do for an unresponsive device or one that won't turn on. Get help if you forgot your passcode.
Restore your device to factory settings
- On a Mac with macOS Catalina or later, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
- Connect your device to your computer.
- If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you forgot your passcode.
- Select your device when it appears on your computer. Learn what to do for an unresponsive device or one that won't turn on. Or get help if your device doesn't appear on your computer.
- Click Restore [device]. If you're signed into Find My, you need to sign out before you can click Restore.
- Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.
- After your device restores to factory settings, it restarts. Now you can set it up as new.
If you can't access a computer
If you can't access a computer and your device still works, you can erase and restore your device without a computer.
Get help
Macos 10.15 Catalina Download
- Learn what to do if you see an error message.
- Learn how to restore your device from a backup.
Macos Catalina Iso
If you need more help, contact Apple Support.